Yes, they are. The wood we use originates from all over the world and is selected in several criteria. Our top priority is to be sustainable and to deliver high grade products to our customers.
The different kinds of wood used are indicated on the product pages of the different watches.
We use movements of the highly appreciated Citizen Miyota.
No, the watches are not completely waterproof. However, they are splash proof, so some light rain will not hurt your watch. Do not wear your watch in the shower or when going for a swim.
Yes! The size of your watch can be adjusted by removing some links from the strap. This is easily done by a jeweler, a watchmaker, or yourself. Your delivery will include several screwdrivers that you can use to easily adjust the strap yourself.
Your watch can always fit you perfectly!
As all of our watches are made of natural wood, each watch has its own unique pattern and will therefore differ slightly from the pictures. This makes each piece truly unique.
You can keep the watch vital by giving it some occasional attention. Make a mixture of olive oil with lemon in equal proportions. Use a cotton bud to apply the mixture to the wood and allow it to dry.
Engraving is available for most of our models. To add engraving simply choose the "Design Engraving" option on the product page. When the engraving is chosen a text box will pop out for you to provide your engraving message. Watches can have up to 100 characters. Only the following symbols can be engraved (Feel free to copy/paste): ♥ ♡ ∞ . Contact our customer support team here if you have more questions. Happy to help.
You can utilize our "Design Engraving" plug in for each product and add to cart.Rest all we will take care :)
No, it is limited to a few models.You will be able to see “Upload your photo” option only for product with the printable dial.
Shipping & Returns Information
Please contact us right away! Our orders are processed quickly to ensure that everyone receives their packages on time. We will do our absolute best to adjust your order, but please note that we cannot guarantee any changes.
You will receive a shipping confirmation via email when your order is ready to be sent out to play with you! If you don’t see movement when you check your tracking number, please give it an extra 24-48 hours. From our experience, at times some post offices do not register tracking immediately.
We know you are eager for your Hoxor World product to arrive! You should see your order arrive within 10-20 business days(subjected to delivery location).For customized orders, i.e. engraving, there is a processing time of 1-2 business days.
Our watches are sent to all countries in the world. For all countries we offer a free Economy shipping option, and for selected countries we have a premium DHL Express shipping option that is faster.
You will receive an order confirmation email right after your purchase. And you will receive an email with your shipping tracking information after 24-48 hours, if you do not receive them, feel free to contact us here and we will help you! Please also check your spam folder.
Coupons & Discounts
No, so sorry about that! Our system only allows one coupon for each order.
All our discount coupons cannot be combined with any other sales. Please understand that only one sale/discount is available for one purchase.
Each coupon is unique to its specific rules and regulations.
Some coupons are valid for a limited time only.
Only one coupon code may be used for each order. Coupons cannot be combined with any other offer or discount.
Coupons are only redeemable on Hoxorworld.com website.
Certain items may not be eligible for discount.
Coupon code must be applied to the order prior to checkout. There will be no adjustments on previous purchases A coupon cannot be used to pay for taxes, shipping and handling or other charges. If your coupon has a minimum purchase requirement, taxes, shipping and handling and other charges do not apply towards the minimum purchase amount.
Hoxor World reserves the right to interpret, change the terms & conditions or cancel any promotions at any time without notice.
Warranty & Returns
Since we made the engraved products especially for you, we would not be able to accept it as a return or an exchange.
Yes! We have 12 month warranty on our products and can help you out if it has any manufacturing defects.
Yes, you would be responsible for shipping costs when sending the product to us but we’d be happy to pay for it to come back to you if you are doing an exchange.
Returns are usually processed within 4-7 business days after we receive your package and we will surely email you once your refund has been processed. Please keep track of your package using your tracking number in the meantime.